User acceptance testing (UAT): what is it and why it’s important to conduct it

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User Acceptance Testing (UAT) or UAT tests is a crucial step in the development process. It’s a sensitive point in the final stage before market launch, ensuring that the release meets the necessary quality and functionality guarantees.
At We are testers, we have extensive experience in UAT, as well as methodologies such as usability tests, moderated interviews, and heatmaps.

What is User Acceptance Testing (UAT)

User Acceptance Testing (UAT), also known by the acronym UAT, is a essential step in software development for two reasons: it’s the final test before the launch, and it directly involves the end users of the software.

User Acceptance Testing is a crucial way to verify if a product or service meets specific customer or end-user requirements.

Every software is built based on specific requirements or needs. Therefore, the purpose of UAT is to ensure the requirement is met.

It’s also useful for the testing team because users or clients can test the software and provide feedback to improve it.

This type of testing takes place at the end of the project’s development, once construction is complete and it’s ready for launch. The goal is to ensure the product functions effectively and meets user requirements, which, in turn, increases confidence in the product before its market release.

User Acceptance Testing is typically carried out by end users or clients, as they are the ones who know their requirements and needs best. However, it can also be performed by an independent testing team or even an internal user acceptance team within the company.

Who and When Should Conduct UAT

As mentioned earlier, User Acceptance Testing or UAT is focused on performing a final analysis and testing of the software before it’s released to the market.

Thus, there are two types of profiles that can perform user acceptance testing:

  • Internal development team: The internal development team, consisting of experts in functionalities, can conduct UAT. This is a different test from others that occur during the development process, such as system testing.
  • Client or end users: When it comes to commercially used software, the client who acquires it usually conducts UAT. It can also be the service provider for that development or even end users, in a controlled testing environment.

This ensures that the software complies with specific functional requirements and, most importantly, with end users’ requirements in terms of usability. This prevents launching incomplete or defective software products.

There are several types of User Acceptance Testing, each with a different focus. For example, functional tests focus on verifying whether the software meets established functional requirements, while performance tests focus on checking the speed and efficiency of the software. Security tests, on the other hand, focus on verifying the software’s security and data protection.

Benefits of User Acceptance Testing

Conducting User Acceptance Testing (UAT) provides several benefits and advantages.

Ensure the Software Meets Its Purpose

The purpose of any software product is to meet specific needs and have features that address them. However, it’s possible for the final product to deviate from the initial plans due to poor initial definition or a development process that strays from the original requirements.

Performing UAT is a way to verify this and make decisions accordingly.

UAT ensures that requirements for end users are met, making the software relevant to them.

Ensure Higher Product Quality

UAT focuses on testing with real users, making it a strategic control point to check if the software serves its intended purpose.

Conducting User Acceptance Testing during a beta phase allows a group of users to test the development and provide feedback to identify problems before the final release.

UAT saves time and money.

Ensure User Satisfaction

Software is designed to fulfill specific functions and cater to users.

Therefore, what better way to ensure it than by testing whether it meets their expectations?

UAT helps understand issues users encounter during software usage, allowing for the identification of weak points, improvement in user experience, and ultimately, user satisfaction.

Conducting User Acceptance Testing (UAT) with We are testers

In most cases, User Acceptance Testing (UAT) is carried out in a controlled test environment separated from the production environment. This controlled testing environment is a closed and isolated environment that allows the testing team to perform comprehensive tests without worrying about interfering with other systems or applications. Additionally, this environment also gives the testing team greater control over the resources and infrastructure used during the testing process.

At We are testers, we have the necessary tools to conduct user acceptance tests through usability testing of software, heatmaps, and moderated interviews.

Our proprietary research platform is designed to give the client control over the test at all times and provide data that helps draw conclusions and take appropriate action.

Interested in learning more about conducting a UAT study? Get in contact with our team of experts for more details!

Update date 22 December, 2023

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