Privacy statement

Who is responsible for processing your data?

  • Name: WEARETESTERS SL
  • VAT/ID number: B95823753
  • Address: Alameda Mazarredo, 39 – 8º C-D, 48009 Bilbao, Bizkaia, España
  • Registered in the Commercial Registry of Bizkaia, Sheet -BI-67126, Page -160, Volume -5570, Section -8, First entry.
  • Telephone: 946073747
  • Email: protecciondedatos@wearetesters.com

For what purpose do we process your personal data?

In accordance with EU Regulation 679/2016 (GDPR) and UK data protection legislation, we inform you that the personal data you provide and those generated during the relationship with you are processed for the following purposes:

  • Data provided to formalise the service:
    • Manage, process, deliver and track the services provided.
    • Contact the customer for service management.
    • Conduct quality and satisfaction surveys.
    • Send personalised commercial communications about our products and services by any means provided.
    • Accounting, tax and administrative management.
  • Data provided for market research:
    • Manage and analyse data of testers or participants in quantitative studies, UX research, surveys and online communities.
    • Analyse the use of the website and check user preferences and behaviour.
    • Manage data of testers or participants for commercial promotions and gift cards as survey compensation.
  • Data provided through contact with this company:
    • Manage, process and respond to your requests, queries, incidents or questions.
    • Offer products and services.
    • Analyse website usage and check user preferences and behaviour.
  • Data provided for newsletter subscription:
    • Manage the subscription and/or unsubscription to the newsletter.
    • Offer products and services.
    • Analyse website usage and check user preferences and behaviour.
  • Data provided to participate in recruitment processes or speculative applications:
    • Evaluate your application in recruitment processes.

How long will we keep your data?

Personal data provided will be retained until its deletion is requested by the data subject, or their legal representative, and as long as necessary — including the need to retain it for the applicable or relevant statutory limitation periods — for the purpose for which it was collected or recorded.

Data retention will be subject to any legal obligation that WEARETESTERS SL has to keep it. Once those periods have expired, the data will be destroyed or deleted so that the information is not recoverable.

Legal basis

The legal basis for processing your data is the consent given by the data subject. This is obtained expressly and unequivocally by completing and, where appropriate, sending the relevant paper or electronic documents and forms in which your data are collected. All company documents used for data collection include informative clauses in compliance with data protection regulations, and consent is expressly provided through signature or by sending the online forms.

It is also legitimate to process data when necessary for the performance of a contract or the provision of a service to the data subject, or for the application of pre-contractual measures (Art. 6.1.a and b GDPR).

WEARETESTERS SL is also legitimised to process your data to comply with legal obligations and to satisfy legitimate interests, provided that such interests do not override the interests or fundamental rights of data subjects.

If the legal basis is consent, it can be withdrawn at any time.

To whom will your data be communicated?

Your data will not be transferred to any entity without your consent except for legally required disclosures; in such cases, your express consent will be requested for any transfer to another entity.

As a result of the authorised purposes, your data may be communicated to entities or persons directly related to WEARETESTERS SL and the services provided by it. Your personal information may also be available to public authorities, judges and courts to address potential responsibilities arising from processing, provided such disclosures are covered by law.

Your data may also be shared with companies that provide us with consulting, IT maintenance, training or auditing services. These entities only have access to personal data strictly necessary to provide such services, and are required by contract to maintain confidentiality, not use the information for other purposes, and implement measures that ensure the data’s integrity and availability.

No international transfers of data outside the European Union or to entities not complying with GDPR standards are foreseen.

What categories of data does WEARETESTERS SL process?

The data processed are those necessary to fulfil the purposes authorised by the user.

  • To formalise the service:
    • Identification data: name, surname and ID.
    • Contact data: email address, telephone number and postal address.
    • Goods and services transactions: products and services purchased.
    • Economic and financial data: bank account/card.
    • Browsing data.
  • Data provided through contact with the company:
    • Identification data: name and surname.
    • Contact data: address, email.
  • Data provided to research tools:
    • Identification data: name and surname, province.
    • Contact data: email address.
    • Personal characteristics: age, gender, date of birth, hobbies, consumer habits, dietary habits and preferences.
    • Social circumstances: housing characteristics, properties or possessions, hobbies and lifestyle, club or association membership, licences, permits or authorisations.
    • Professional and employment data.
    • Profile, personality, behaviour or conduct data.
    • Health data.
  • Data provided for the newsletter:
    • Identification data: name and surname.
    • Contact data: email address.
    • Browsing data.
  • Data provided for recruitment processes or speculative applications:
    • Identification data: name and surname.
    • Contact data: email address.
    • Browsing data.
    • Any other information provided in the CV.

If the user provides data on other people, they declare that they have their consent and undertake to communicate the information contained in this Privacy Policy to them.

What are your rights?

Any person has the right to obtain confirmation as to whether WEARETESTERS SL is processing personal data concerning them, or not.

Data subjects have the right to access their personal data and obtain a copy of the data being processed, to update them, and to request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. WEARETESTERS SL will stop processing the data unless there are legitimate grounds, or for the exercise or defence of possible claims.

Also, in certain circumstances as provided in Article 18 GDPR, data subjects may request the restriction of the processing of their data, in which case WEARETESTERS SL will only process them, except for their retention, with the consent of the data subject or for the establishment, exercise or defence of claims, or for the protection of the rights of another person or for reasons of important public interest of the Union or a particular Member State.

As a consequence of the right to erasure or objection to online data processing, data subjects have the right to be forgotten in accordance with the jurisprudence of the Court of Justice of the EU.

Under the right to portability, data subjects have the right to receive the personal data concerning them in a structured, commonly used and machine-readable format and to transmit them to another data controller.

All data subjects have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them, except for exceptions provided for in Article 22.1 GDPR.

The data subject has the right to the erasure of their data, if the purpose that motivated their collection or processing disappears, by withdrawal of consent where this legitimises processing, or for other reasons contained in Article 17 GDPR. Erasure will be carried out by secure deletion of data from automated systems and physical destruction of non-automated media.

How can you exercise your rights?

By writing to the addresses indicated above.

What remedies are available?

If you consider your rights have not been properly addressed, you can file a complaint with the UK Information Commissioner’s Office (ICO): Telephone: 0303 123 1113. https://ico.org.uk/make-a-complaint/ Postal address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.