Create unique experiences

Evaluate how your product and service align with your customers' expectations and use the information to enhance your organization's performance.

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Research for
Customer Experience Teams

Loyalty

Increase brand loyalty

Build a strong and trustful relationship with your customers that will make them choose you over a competitor.
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Composición de We are testers que representa Increase brand loyalty
Churn

Reduce customer churn

Understand the reasons behind customer churn and work on improvement points that will prevent them from leaving for your competitors.
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Composición de We are testers que representa Reduce customer churn
NPS

Promote recommendations

Continuously measure your Net Promoter Score (NPS) and that of your competition. Find out how you can influence its growth and use your most satisfied customers to speak well of you and attract new customers to your brand.
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Composición de We are testers que representa Promote recommendations
Customer Centricity

Put the customer voice at the center of decision-making

Use the gathered information to share it with the necessary departments and decision-making forums, so that every team contributes to improving the customer experience.
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Composición de We are testers que representa Put the customer voice at the center of decision-making
Customer Community

Let real customers advise you in the long term

Create your own panel of customers to help you understand how the experience evolves. Coexist with them in the long term to observe and identify improvement opportunities.
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Composición de We are testers que representa Let real customers advise you in the long term

Already trust in us

L’Oreal
Cruz Roja
Verti
Estrella Galicia
Sanitas
Europcar
Telefónica
Grupo Planeta
Sabadell
Google
L’Oreal
Cruz Roja
Verti
Estrella Galicia
Sanitas
Europcar
Telefónica
Grupo Planeta
Sabadell
Google

"Caixabank has gained valuable insights into our customer relationships, how they perceive our digital channels, what areas for improvement they identify, and what they would like our products to be like. "

Director of Commercial Research

Find out more about the research possibilities for Customer Experience teams offered by We are testers and definitively improve your customers' experience.

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