Improve design decision-making
Base your decisions on real observations rather than assumptions.
Improve your designs by listening to your users' thoughts
Discover opportunities to optimise your UX by observing your users and listening to their comments as they use your product, website or app.
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What is the
thinking aloud test?
The "thinking aloud" test involves asking participants to verbalise their thoughts while interacting with a digital product. This technique allows UX researchers to understand how users perceive and use the product, identify usability issues and obtain valuable information to better meet user expectations and needs.
Why conduct a thinking aloud test?
Understand the user's mental process
Discover what information they seek, what strategies they use and what difficulties they encounter.
Identify usability issues
Detect the obstacles users face when interacting with your system.
Discover expectations and perceptions
Find insights into how users interpret visual elements, text and navigation.
Evaluate design effectiveness
Determine if the environment is intuitive and helps users achieve their goals.
Bring your users' voice to decision forums
Use recordings and verbatims to demonstrate the importance of implementing UX improvements.
Put users at the centre
Create a regular system of real user feedback for iterative improvement.
Achieve 360° user vision
Combine thinking aloud tests with other usability tests to obtain the most comprehensive user view.
Who is interested in the thinking aloud test?
Why conduct your thinking aloud tests
with We are testers?
Users from our panel or your database
You choose your study audience. Users from the We are testers panel or your own user database.
Interviews with real users
We select users from your target audience who meet your segmentation criteria.
Complex tasks
Our users are trained and can perform complex tests such as contracting flows, onboarding or tasks in customer areas.
Quality feedback
Incentivisation and motivation to obtain the best contributions. Quality controls at all phases.
Videos and comments
Moderated sessions with screen recording, webcam and microphone.
Task control
Proprietary Web Tracking system and task monitoring with control checkpoints for click, scroll or page view events.
Large samples
Possibility to conduct usability tests with large samples to determine time per task, success rates and other quantitative KPIs.
Prototype analysis
Valid for your website, app or design platforms such as Figma, Adobe XD...
Already trust in us
"Working with We are testers is a pleasure: the flexibility, the maximum adaptation to the needs of companies, and the quick access to digital customer insights are a necessary must to remain competitive."
Head of Design Thinking & UX Research