Improve the user experience with usability testing
Watch how users interact with your digital product to identify usage barriers, understand their behavior, and assess the effectiveness, efficiency, and ease with which they complete tasks.
Analysis
What does
usability testing analyze?
Ease of use
Observes whether users can complete tasks easily, intuitively, and without difficulty.
User behavior
Studies how users interact with the product while carrying out the tasks.
Usability issues
Identifies obstacles, errors, or friction points that hinder interaction with the product.
Task efficiency
Analyzes the time, steps, and effort required to complete specific actions.
Task success rate
Assesses whether users manage to successfully complete the tasks set.
Differentiators
Why choose We are testers
for your usability testing?
Tailored UX solutions
for every project
We conduct both moderated and unmoderated usability testing. We can also complement the study with techniques such as card sorting, tree testing, or click testing to get a more complete view of the user experience.
Experts in UX research
Our team designs the research, oversees fieldwork, and analyzes the results to identify opportunities for improvement and turn the findings into actionable design recommendations.
The right audience
Access participants who match the profile you need thanks to our own panel and advanced segmentation, or run the study with your own users if the project requires it.
Real behavioral data
Get objective information about how users interact with your digital product through metrics such as success rate, completion time, errors, user paths, and other key usability indicators.
Recordings and user
feedback
Analyze each session through screen, webcam, and audio recordings to understand how users interact and hear their feedback while they complete the tasks.
Behavior tracking
Track user behavior during the test by logging events such as clicks, scrolling, pages visited, and other indicators that make it easier to analyze the user experience.
Expert moderation
Take part as an observer while one of our experts moderates the sessions, or moderate them yourself. You decide the level of support that best fits your project.
Clients
They already trust us
Improve the usability of your digital products
Design more intuitive digital products and make design decisions based on your users' real behavior.
FAQs
Everything you need to know about our usability testing.
Still have questions? Get in touch
What is usability testing?
It is a UX research solution that lets you observe how users interact with a digital product to assess its ease of use and identify usability issues.
What information can usability testing provide?
It makes it possible to analyze how users interact with a digital product, detect usability issues, measure how easily they complete tasks, and assess efficiency during interaction.
When should usability testing be carried out?
During the design of a digital product, before a launch, after a major update, or whenever you need to validate improvements to the user experience.
What products can be evaluated through usability testing?
Websites, mobile apps, digital platforms, software, eCommerce sites, or any digital interface users interact with.
What is the difference between usability testing and click testing?
Usability testing assesses users’ full experience while carrying out one or several tasks. Click testing analyzes whether the first click sends users on the right path to complete a task.